Frequently Asked Questions

About

Kuriyas Food helps you to find and order food from your favourite restaurants for delivery in Abuja & Lagos. Ordering your food delivery online in Abuja & Lagos has been made easy with a few clicks.

How it works: Choose your favorite menu item and select your delivery location.

When you find what you are looking for, you place your order online free of charge and we take care of the rest! Our fleet of delivery personnel pickup your order and deliver the food you love in 50 minutes - fast & efficient! Oh, we also give you access to other user reviews, coupons, special deals & discounts and a customer care team that tracks each order to make sure you get exactly what you want, when you want it.

With our partner restaurants, we offer a wide range of options with plenty of choices. With new restaurants being added, it’s easy to find favorites such as Pizza, Shawarma, Amala, Small Chops, Chinese, Ice Cream, Indian, Nigerian Delicacies, and Burgers.

Taking Orders

You can search and browse food items without creating an account however on checkout to place an order; you will have to create an account. By creating an account, you can track previous orders, make re-orders and save previous delivery addresses so you don’t have to enter them again.


Place your order in 3 easy steps:
1. Search: Enter what you will like to eat and your delivery location 
2. Choose what you would like: Select restaurant and the items you’d like to order. Filter by cuisine type
3. Checkout: Add to cart and checkout. Enter your phone number and delivery address

To provide all our customers with a great selection and to ensure on-time delivery, we reserve the right to limit the order quantities


You can place orders for items from the same restaurant in a single order however items from different restaurants will incur extra delivery charges.


This can be done before your order reaches the restaurant. Please contact customer support as soon as possible by calling or sending a WhatsApp message on 08022881181 to do so. Once order is placed and being prepared by restaurant, you may not edit order contents.


Your request for cancellation will be accommodated if the order has not been placed to the restaurant. Please contact customer support as soon as possible by calling or sending a WhatsApp message on 08022881181 to do so. If your order has been confirmed and already being prepared by restaurant, we will charge a cancellation fee of N500 to compensate our restaurant and delivery partners.


It’s the restaurants’ responsibility to ensure quantity and quality of the food however in case of any issue with the quality and quantity of the food, please send us a feedback which will be passed on to the restaurant.


No, there is no minimum order value so you can order any amount


At the moment, we deliver to:

Abuja:  Apo, Asokoro, Central Area, CBD, Dawaki, Durumi, Galadimawa, Games village, Garki, Gwarinpa, Jabi, Kado, Katampe, Lifecamp, Mabushi, Maitama, Prince & Princess, Suncity, Sunnyvale, Utako, Wuse, Wuye. Lagos:  Ikoyi, Lekki, Lekki Phase 1, Victoria Island, VGC Lekki

Don’t worry, your order has probably gone through and there’s just a delay in your confirmation email. To check or view your recent orders; Go to the “My Profile” page and login. Select “My Orders” and view all your orders. If it’s there, it should have gone through. Still having problems? Contact customer support via call or Whatsapp at 08022881181 or email  hello.food@kuriyas.com 


You can pay for your order using various options: Pay with card using Paystack, pay by bank transfer and pay with cash on delivery
Redeem your voucher after selecting your food item and adding it to the cart. Enter your voucher code into the field provided in your order overview page and the discount on your order will be calculated and applied immediately. Only one voucher can be used per order. Vouchers are only valid for orders paid online and not cash on delivery orders.
If the estimated delivery time has not yet elapsed, please be patient but if the time has exceeded the estimated delivery time, you can contact us and we will look into what’s going on. We do everything to get your food delivered as quickly as possible. After you place an order, we send it to the restaurant which starts preparing it. Sometimes meal preparation/processing time in the restaurant may exceed 30minutes due to various reasons. Also drivers get stuck in heavy traffic or rain - these factors unfortunately might cause delays.

An estimated delivery time is indicated in your order confirmation receipt. Delivery times vary by your location and other conditions. It depends on the restaurant preparation time of your order and the distance between the restaurant and your location.

Our delivery hours are between 9am – 6pm, Monday to Saturday.